Service Engineer (Smoke & Fire South West UK)

Position Summary

We have great a opportunity for a Service Engineer to join us within Swegon's Service department in a standalone role, working on customer sites to provide skilled fire/smoke damper control services. Our Service Engineers report into the Area Service Manager, working on a field remote basis around the South West of England, such as Reading, Basingstoke, Guildford and High Wycombe. Candidates would therefore need to be based in or around this area or be willing to travel to these locations each day, as required by the business.

Main duties and responsibilities

• Carrying out maintenance, repair, commissioning and service support to a range of smoke/fire dampers and control panels as well as ventilation equipment.

• Communicating technical information and site requirements back to the Service office

• Fault finding

• Liaising and developing working relationships both with the customer and other employees within the company

• Completion of relevant paperwork using our online platform

• Awareness and appreciation of Health and Safety requirements and completion of Dynamic Risk Assessments

• Lead generation, identifying commercial opportunities for business development

• Compliance with company policies, procedures and processes to ensure that regulations are complied with for our ongoing accreditation to REFCOM, Safe Contractor and CHAS

Essential Experience

• Basic knowledge of ventilation and smoke damper control and industry practices

• Dealing with customers and the ability to communicate technical information and site requirements back to the Service office

• Awareness and appreciation of Health and Safety requirements to industry standards.

• Understanding the importance of working in line with risk assessments and method statements

• Providing an appropriate audit trail of documentation relating to servicing of customer sites

• Base level electrical and wiring knowledge

• Previous experience in duct work

Desirable

• Completion and understanding of the importance of Dynamic Risk Assessments

• Knowledge of smoke damper control products

• Manufacturer training

• All round HVAC knowledge

• Sound controls knowledge

• Practical Smoke/Fire Damper or controls experience

• An appreciation and understanding of the benefits of lead generation and completion of relevant forms

Essential Qualifications

• GCSE or equivalent

• Engineering/Mechanical type qualification

• Full Driving Licence

• Computer literacy

• ACRIB / CSCS Card or other safety awareness course

Desirable Qualifications

• IPAF

• PASMA

• HND/C Mechanical or Electrical engineering or similar

• Level 2 or 3 NVQ in an Engineering/Mechanical or Electrical type qualification

• Level 2 or 3 NVQ Refrigeration & Air Conditioning

• Controls qualification

• Controls qualification

• ACRIB / CSCS Card or other safety awareness course

We offer 
At Swegon, we work to create the world's best indoor climate that makes people thrive and feel good inside. We have ambitious goals in our sustainability efforts, in offering the most energy-efficient products, promoting gender equality, and becoming carbon neutral, and we have clear transparency in our work. We offer exciting challenges in a global environment with competent colleagues and a culture characterized by our values; "Customer Empathy, Trust, and Commitment," which permeate everything we do and are the basis for the decisions we make and how we interact with each other. At Swegon, we have an open and flexible organizational culture with short decision-making processes, plenty of development opportunities, and we care about you being able to balance your work with your personal life. We place great emphasis on personal qualities, welcome applicants with different backgrounds, and strive for diversity and gender equality.

About Swegon Group
Swegon Group, owned by the Stockholm Stock Exchange-listed Investment AB Latour, is a market-leading provider of a healthy indoor climate, with solutions for ventilation, heating, cooling, and climate optimization, as well as connected services and technical expertise. Swegon has subsidiaries and distributors worldwide and 17 production units in Europe, North America, and India. The company has approximately 3000 employees and had a turnover of approximately SEK 6 billion in 2022.

(Please note; we are not considering agencies to assist with filling this position.)

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