Trainee Service Engineer (Smoke and Fire products) / Improver

As a Service Improver, you would be working with qualified Smoke & Fire Damper Engineers to support the provision of skilled engineering services on customer sites in and around the UK. You would be learning on the job whilst undertaking in house training, to enable you to become self-sufficient.

Positions Summary

We have great a opportunity for a Service Engineer to join us within Swegon's Service department in a standalone role, working on customer sites to provide skilled fire/smoke damper control services. Our Service Engineers report into the Area Service Manager, working on a field remote basis around the North East of the UK and Yorkshire.

Main duties and responsibilities

· Supporting qualified Smoke & Fire Damper Engineers and with mentoring and training for continued development in;

· Carrying out maintenance, repair, remedial and service support to a range of smoke/fire dampers and control panels.

· Communicating technical information and site requirements back to the Service office

· Fault finding

· Liaising and developing working relationships both with the customer and other employees within the company

· Completion of relevant service paperwork using our online platform

· Awareness and appreciation of Health and Safety requirements and completion of Dynamic Risk Assessments

· Lead generation, identifying commercial opportunities for business development

Essential Experience

A strong desire to learn Engineering skills in our industry, coupled with a strong customer centric focus and a willingness to learn. You should have a GCSE level education and demonstrate your computer literacy. You must have a clean drivers licence.

In addition, we require the following experience to be successful in this role

· Dealing with customers and the ability to communicate technical information and site requirements back to the Service office

· Awareness and appreciation of Health and Safety requirements to industry standards.

· Understanding the importance of working in line with risk assessments and method statements

Providing an appropriate audit trail of documentation relating to servicing of customer sites.

(Please note; we are not considering agencies to assist with filling this position.)

Equal Opportunities Statement

We are committed to creating an inclusive and diverse workplace and are proud to be an equal opportunity employer.

We do not discriminate on the basis of age, disability, gender identity, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010.

We welcome applications from all suitably qualified candidates and are committed to ensuring our recruitment process is fair, transparent, and accessible to all.

If you require any reasonable adjustments during the recruitment process, please let us know and we will do our best to accommodate your needs.

INDSWE

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